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Frequently Asked Questions
How do I track my order?
You can track your order by going to the Orders History section and clicking on 'View Details' for the specific order. You'll find tracking information there once your order has been shipped.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in original condition with tags attached. To initiate a return, go to your order details and click the 'Return' button.
How do I redeem a coupon?
You can apply coupon codes during checkout. Simply enter the code in the designated field and click 'Apply' to see the discount reflected in your total.
When will I receive my refund?
Refunds are typically processed within 5-7 business days after we receive your returned item. The funds may take an additional 3-5 business days to appear in your account, depending on your bank.
Contact Information
Customer Service: +1 (800) 123-4567
Email: support@example.com
Hours: Monday-Friday, 9am-6pm EST